nandanijewellers.in

Nandani Jewellers — Services, Care & Warranty
At Your Service

Services, Care & Warranty

From quick fixes to heirloom remodelling, our in-house studio keeps your jewellery beautiful for a lifetime.

Certified Diamonds • BIS Hallmarked Gold • Skilled Karigars
Turnaround

Same-day fixes for many jobs

Guarantee

1-Year Manufacturing Warranty

Lifetime

Free Cleaning & Inspection

Custom

Sketch → CAD → Casting

What we do

Repairs, custom work & more

Transparent guidance, fair pricing, and careful workmanship.

Repairs & Resizing

Ring sizing, clasp changes, chain soldering, prong re-tipping, screw posts.

  • Same-day for simple jobs
  • Measurement check to avoid over/under sizing

Polishing & Rhodium

Restore shine on gold; white gold gets premium rhodium re-plating.

  • Buffing, ultrasonic, steam
  • Micro-scratch reduction while preserving edges

Stone Setting & Security

Tightening, re-setting, missing stone replacements, bezel/prong/channel.

  • Free setting check at every visit
  • Options for Natural/Lab diamonds & moissanite

Remodelling & Heirloom

Refresh vintage pieces into modern, wearable designs while holding sentiment.

  • Design proposals and metal recovery
  • Secure stone removal & re-setting

Custom Design

Bespoke rings, necklaces and bridal sets — crafted to your story.

  • Sketch → CAD → 3D preview
  • Gemstone sourcing & certification

Engraving & Appraisals

Dates, initials and patterns; value statements for insurance or gifting.

  • Laser & hand engraving
  • Detailed weight/purity breakdown
How it works

Simple, transparent process

1. Check-in

Visit the showroom. We inspect, explain options, and give a clear estimate.

2. Approval

Approve scope and timelines. For custom work, we share sketches/CAD.

3. Crafting

In-house studio executes with checkpoints for stone security and finish.

4. Handover

Final polish, QA, and care guide. Warranty begins at handover date.

Guide

Typical timelines & price bands

Final quotes depend on design, weight and gemstone sizing. We’ll confirm before we start.

Quick Jobs

Same-day to 48 hours

  • Ring resize ±1 size
  • Clasp/lock repair
  • Cleaning & inspection
  • Rhodium touch-up

Studio Jobs

3–10 days

  • Full polishing & rhodium
  • Prong re-tipping, stone resets
  • Multi-size ring adjustments

Custom / Remodel

2–5 weeks

  • Sketch → CAD → Casting
  • Stone sourcing & certification
  • Bridal set coordination
Assurance

Care & Warranty

Long-term care is part of our promise. Here’s how we look after your pieces.

Lifetime Care

  • Complimentary cleaning & inspection anytime — ultrasonic/steam and stone security check.
  • Free tightening of prongs/screws where feasible during inspection.
  • Resizing support: 1 free resize within 60 days of purchase (±1 size). Beyond that, nominal charges apply.
  • Finish refresh: discounted polishing & rhodium for Nandani purchases.

1-Year Manufacturing Warranty

Covers manufacturing defects in metal or setting from the handover date.

  • Prong/setting failures due to workmanship
  • Clasp/lock defects on delivery
  • We repair/replace components at our discretion after assessment

Exclusions: normal wear & tear, dents/deformation, chemical damage, loss/theft, third-party alterations, accidental knocks, chipped/cracked stones. Natural inclusions are not defects.

How to claim: Bring the piece and bill/certificate to our showroom. We assess and share the job card with scope and timelines.

Care at Home

  • Wipe with a soft microfiber after wear
  • For gold/diamond, soak in mild soap water 10 mins, brush gently, rinse & dry
  • Avoid ultrasonic for emerald, pearl, coral & enamel

Storage

  • Store pieces separately in soft pouches
  • Keep away from perfumes, hairspray & chlorine
  • Remove during gym, swimming, household chores

Certificates & Appraisals

  • Request GIA/IGI for diamonds; BIS hallmark for gold
  • We can re-issue appraisal letters for insurance on request
Need help?

Book a service appointment

Walk-ins are welcome, appointments get priority diagnostics.

FAQ

Service questions

Do you service jewellery not purchased from Nandani?

Yes, most pieces are accepted after inspection. Warranty applies to our workmanship only.

Will resizing affect the hallmark or stones?

We preserve hallmarks wherever possible and re-stamp if needed. Stones are checked and protected during heat work.

Do you offer pick-up and delivery?

Within city limits we can arrange insured logistics at cost. Video recording at handover and unboxing is recommended.